Refund policy

At Tyra Talmi each dress is lovingly handcrafted to precise measurements, Tyra Talmi will send you first a Calico (to show a mock-up of a proposed Dress before it is made using the final fabric) ensuring a perfect fit and exquisite finish. Our dedication to creating exclusive, made-to-measure garments means that each purchase is final, yet, your satisfaction remains paramount to us.

Sales and Returns:

Returns for Defective, Lost, or Incorrect Items: If your dress arrives defective, is lost in transit, or if you receive an incorrect item, we are here to help correct the issue promptly. Please contact our dedicated Customer Care team at order@tyratalmi.com for assistance with a return shipping label and detailed instructions.

Final Sales: Due to the custom-made nature of our haute couture dresses, all sales are considered final once confirmed measurements by you and our designer. We ensure each fit meets your specified needs by verifying measurements directly with you.

Customer Care: We are committed to the quality of our products and to ensuring your utmost satisfaction. If you need flexibility or assistance with your order, please do not hesitate to reach out. Our Customer Care team is eager to assist you with any questions or concerns regarding our return process: order@tyratalmi.com.

This policy is in accordance with local and international laws and regulations and is subject to change without prior notice. Please check back periodically for updates.